General Information | Terms & Conditions

  • Please ensure that you have read the General Information and all Terms & Conditions.
  • By submitting a registration, you agree to all Terms & Conditions.
  • Please note that each hotel has different Terms and Conditions and you are advised to obtain a quotation before confirming your reservation and paying the non-refundable deposit.

Exhibitors & Sponsors

Download the Terms & Conditions
This is section 2 of the Exhibition & Sponsorship manual
NB The Agreement page must be signed

Cancellation & Refund Policy

Application to cancel must be made in writing, signed by the registrant and submitted to Organising Chairman, with a copy to the Congress Office email address

  • Cancellation received 8 weeks or more prior to the commencement date: ZAR 500 will be charged for administration
  • Cancellation received within 4 to 8 weeks prior to the commencement date: 50% will be refunded
  • Cancellation within 4 weeks prior to the commencement date: No Refund will be made
  • Refunds will be processed after the congress
  • No refunds will be made for meals not taken

Code of Conduct

  • Participants and their staff are required to conduct business and themselves in a manner that is professional and socially acceptable.
  • Exhibitors are required to acquaint themselves with the contents of suppliers’ terms and conditions.
  • Complaints will be resolved by the Organizing Committee.
  • OSSA’s terms and conditions apply. (Obtainable from the OSSA head office)
  • SCC’s terms and conditions apply. (Obtainable from the SCC)

Exhibitors & Sponsors: All companies must comply with the pharmaceutical and medical device industry codes of practice. Please visit the following websites for guidelines:

  • Code of Practice guidelines of the International Federation of Pharmaceutical Manufacturers & Associations (IFPMA)
  • European Federation of Pharmaceutical Industries and Associations (EFPIA)
  • Europe medical technology industry
  • US-based Advanced medical Technology Organization
  • US-based Pharmaceutical and Research Manufacturers of America

Compliance with Laws

Participants shall comply with all local, laws, statutes, ordinances, regulations and rules applicable to the venue which are in force or applicable during the Congress, including without limitation those relating to health and safety, hygiene and fire hazards.

Force Majeure

SASCRS and the Organisers shall not be liable for the failure to comply with any obligation as a result of any force majeure event which shall include without limitation, acts of God, strikes, lock-outs, acts of war, terrorism, fire, protest, power failure or other natural disasters.

Governing Law

Terms and regulations shall be governed in all respects by the law of the Republic of South Africa.


  • The Participant indemnifies and agrees to hold the SASCRS, Organisers, its directors, employees and agents harmless for any damage, loss, death or injury occurring at or about the Congress or in any manner associated therewith
  • The Participant agrees to indemnify and hold harmless the SASCRS, Organisers, its employees and agents against any claims or expenses arising out of anything occurring at or about the exhibitor’s stand or in any other manner attributable thereto.